Bridging team faultlines by combining task role assignment and goal structure strategies

Ramon Rico , Miriam Sánchez-Manzanares, Mirko Antino, Dora Lau

Research output: Contribution to journalArticle

57 Citations (Scopus)
14 Downloads (Pure)

Abstract

This study tests whether the detrimental effects of strong diversity faultlines on team performance can be counteracted by combining 2 managerial strategies: task role crosscutting and superordinate goals. We conducted a 2 (crosscut vs. aligned roles) × 2 (superordinate vs. subgroup goals) experimental study. Seventy-two 4-person teams with faultlines stemming from gender and educational major performed a complex decision-making task. The results show that teams with crosscut roles perform better when they are assigned a superordinate goal than a subgroup goal, whereas teams with aligned roles are not affected by goal manipulations. This effect is mediated by elaboration of task-relevant information. Implications for theory and management of team faultlines are discussed.

Original languageEnglish
Pages (from-to)407-420
Number of pages14
JournalJournal of Applied Psychology
Volume97
Issue number2
Early online date29 Aug 2011
DOIs
Publication statusPublished - Mar 2012
Externally publishedYes

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