TY - JOUR
T1 - Beyond information quality: Fitness for purpose and electronic information resource use.
AU - Klobas, Jane
PY - 1995
Y1 - 1995
N2 - The accuracy, currency, relevance and ease of use of electronic information resources can be measured to provide an indication of the resource's 'product quality'. The link between product quality and electronic information resource use is, however, relatively weak. This is because product quality is only one of several influences on use. Use is better explained as a function of 'fitness for purpose': the extent to which the information resource is of appropriate quality for the situation in which it is to be used. Potential users' perceptions of fitness for purpose are formed by convenience and, most significantly, the extent to which potential users believe using the resource will benefit them. Several potential explanatory models of internet use, including the Technology Assessment Model and the Theory of Planned Behaviour, are compared in this paper.
AB - The accuracy, currency, relevance and ease of use of electronic information resources can be measured to provide an indication of the resource's 'product quality'. The link between product quality and electronic information resource use is, however, relatively weak. This is because product quality is only one of several influences on use. Use is better explained as a function of 'fitness for purpose': the extent to which the information resource is of appropriate quality for the situation in which it is to be used. Potential users' perceptions of fitness for purpose are formed by convenience and, most significantly, the extent to which potential users believe using the resource will benefit them. Several potential explanatory models of internet use, including the Technology Assessment Model and the Theory of Planned Behaviour, are compared in this paper.
U2 - 10.1177/016555159502100204
DO - 10.1177/016555159502100204
M3 - Article
VL - 21
SP - 95
EP - 114
JO - Journal of Information Science
JF - Journal of Information Science
SN - 0165-5515
IS - 2
ER -