Benefits and Costs of Consumer Relationships: A Study of Professional Service Providers

Jill Sweeney; E. Fernandez

Benefits and Costs of Consumer Relationships: A Study of Professional Service Providers

Research output: Chapter in Book/Conference paper › Conference paper

Original language	English
Title of host publication	Marketing accountabilities and responsibilities
Editors	J. Wiley, P. Thirkell
Place of Publication	New Zealand
Publisher	Victoria University of Wellington
Pages	N/A
Volume	2004
Edition	Wellington, New Zealand
ISBN (Print)	0475222151
Publication status	Published - 2004
Event	Benefits and Costs of Consumer Relationships: A Study of Professional Service Providers - Wellington, New Zealand Duration: 1 Jan 2004 → …

Conference

Conference	Benefits and Costs of Consumer Relationships: A Study of Professional Service Providers
Period	1/01/04 → …

Cite this

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title = "Benefits and Costs of Consumer Relationships: A Study of Professional Service Providers",

author = "Jill Sweeney and E. Fernandez",

year = "2004",

language = "English",

isbn = "0475222151",

volume = "2004",

pages = "N/A",

editor = "J. Wiley and P. Thirkell",

booktitle = "Marketing accountabilities and responsibilities",

publisher = "Victoria University of Wellington",

edition = "Wellington, New Zealand",

note = "Benefits and Costs of Consumer Relationships: A Study of Professional Service Providers ; Conference date: 01-01-2004",

}

Sweeney, J & Fernandez, E 2004, Benefits and Costs of Consumer Relationships: A Study of Professional Service Providers. in J Wiley & P Thirkell (eds), Marketing accountabilities and responsibilities. Wellington, New Zealand edn, vol. 2004, Victoria University of Wellington, New Zealand, pp. N/A, Benefits and Costs of Consumer Relationships: A Study of Professional Service Providers, 1/01/04.

TY - GEN

T1 - Benefits and Costs of Consumer Relationships: A Study of Professional Service Providers

AU - Sweeney, Jill

AU - Fernandez, E.

PY - 2004

Y1 - 2004

M3 - Conference paper

SN - 0475222151

VL - 2004

SP - N/A

BT - Marketing accountabilities and responsibilities

A2 - Wiley, J.

A2 - Thirkell, P.

PB - Victoria University of Wellington

CY - New Zealand

T2 - Benefits and Costs of Consumer Relationships: A Study of Professional Service Providers

Y2 - 1 January 2004

ER -