Behind the mask of emotional labour: An integrative model

Research output: Chapter in Book/Conference paperConference paper

9 Citations (Scopus)
Original languageEnglish
Title of host publication21st ANZAM 2007 Conference
EditorsRoss Chapman
Place of PublicationSydney, Australia
PublisherAustralian and New Zealand Academy of Management
Pages1-13
Volume21
EditionSydney, Australia
Publication statusPublished - 2007
EventBehind the mask of emotional labour: An integrative model - Sydney, Australia
Duration: 1 Jan 2007 → …

Conference

ConferenceBehind the mask of emotional labour: An integrative model
Period1/01/07 → …

Cite this

Jordan, C. T., Kiffin-Petersen, S., & Soutar, G. (2007). Behind the mask of emotional labour: An integrative model. In R. Chapman (Ed.), 21st ANZAM 2007 Conference (Sydney, Australia ed., Vol. 21, pp. 1-13). Sydney, Australia: Australian and New Zealand Academy of Management.