Barriers and facilitators to asking adults with hearing loss about their emotional and psychological well-being: a COM-B analysis

Mansoureh Nickbakht, Carly J Meyer, Lisa Saulsman, Nancy A Pachana, Robert H Eikelboom, Romola S Bucks, Rebecca J Bennett

Research output: Contribution to journalArticlepeer-review

3 Citations (Scopus)
53 Downloads (Pure)

Abstract

OBJECTIVE: To explore the barriers and facilitators faced by hearing healthcare clinicians (HHCs) with respect to asking adults with hearing loss (HL) about their emotional well-being.

DESIGN: This qualitative study was conducted using semi-structured individual interviews and focus groups. The interview topic guide was developed based on the COM-B model.

STUDY SAMPLE: Fifteen HHCs of a single hearing services organisation in Western Australia across 13 clinic locations participated.

RESULTS: Barriers and facilitators that may influence HHCs' behaviour of routinely asking adults about their emotional well-being include having the knowledge and skills to ask about emotional well-being, forgetting to ask, awareness of the emotional impacts of HL, time and tools for asking, clients' reactions to being asked, supportive peers, normalisation of discussions relating to emotional well-being, presence of significant others, emotions associated with asking, being in the habit of asking, reminders, beliefs about consequences and confidence or capabilities, and scope of audiology practice.

CONCLUSIONS: Application of the COM-B model identified barriers in capabilities (e.g. knowledge), opportunities (e.g. tools), and motivation (e.g. beliefs about benefits of asking about emotions) that need to be addressed for HHCs to ask their clients about their emotional well-being.

Original languageEnglish
Pages (from-to)562-570
Number of pages9
JournalInternational Journal of Audiology
Volume62
Issue number6
Early online date18 Apr 2022
DOIs
Publication statusPublished - 2023

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