Australian Psychologists Experiences with Digital Mental Health: a Qualitative Investigation

Stephanie Scott, Vikki Knott, Amy L. Finlay-Jones, Vincent O. Mancini

Research output: Contribution to journalArticlepeer-review

2 Citations (Scopus)


Digital mental health is changing the landscape of service delivery by addressing challenges associated with traditional therapy. However, practitioners’ use of these resources remains underexamined. This study explored psychologists’ attitudes and experiences with digital mental health intervention. Taking a qualitative exploratory approach via thematic analysis, the study sought to answer the following research questions: (i) How do psychologists perceive digital mental health? and (ii) What is their experience using digital mental health as part of routine practice? Ten practising psychologists participated in online semi-structured interviews (approximately 50 min), with interviews then transcribed verbatim. Interview data were analysed according to the six-phase approach to thematic analysis proposed by Braun and Clarke. Three themes were identified: (1) attitudes towards digital mental health; (2) use within routine practice; and (3) perspectives on an effective model for implementation. Practitioners play a major role in the design and delivery of digital mental health services. Barriers and facilitators at the practitioner-level (e.g. knowledge and competence with tools, perceptions on the utility of digital interventions) and the service-level (e.g. government support for digital health) should be considered in the future design of digital mental health resources and service delivery.

Original languageEnglish
Pages (from-to)341-351
Number of pages11
JournalJournal of Technology in Behavioral Science
Issue number4
Early online date16 Aug 2022
Publication statusPublished - 2023


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