Original language | English |
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Pages (from-to) | 138-143 |
Journal | Journal of Consumer Satisfaction, Dissatisfaction and Complaining Behavior |
Volume | 9 |
Publication status | Published - 1996 |
ARE SATISFACTION AND DISSONANCE THE SAME CONSTRUCT?
J. C. Sweeney, G. N. Soutar, L. W. Johnson
Research output: Contribution to journal › Article › peer-review