ARE SATISFACTION AND DISSONANCE THE SAME CONSTRUCT?

J. C. Sweeney, G. N. Soutar, L. W. Johnson

Research output: Contribution to journalArticle

Original languageEnglish
Pages (from-to)138-143
JournalJournal of Consumer Satisfaction, Dissatisfaction and Complaining Behavior
Volume9
Publication statusPublished - 1996

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