Abstract
| Language | English |
|---|---|
| Pages | 412-425 |
| Number of pages | 14 |
| Journal | Journal of Business and Industrial Marketing |
| Volume | 34 |
| Issue number | 2 |
| DOIs | |
| Publication status | Published - 4 Mar 2019 |
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Arabic Business Relationship Characteristics : a Social Capital Perspective. / Albin Shaikh, Hussain; Purchase, Sharon; Brush, Gregory.
In: Journal of Business and Industrial Marketing, Vol. 34, No. 2, 04.03.2019, p. 412-425.Research output: Contribution to journal › Article
TY - JOUR
T1 - Arabic Business Relationship Characteristics
T2 - Journal of Business & Industrial Marketing
AU - Albin Shaikh, Hussain
AU - Purchase, Sharon
AU - Brush, Gregory
PY - 2019/3/4
Y1 - 2019/3/4
N2 - Purpose: The purpose of this study is to understand the development of social capital in an Arab business environment, and provide an in-depth description of the nature and role of three key Arabic business relationship characteristics (ehsan, et-moone and wasta), their impact on each other and key influencing factors. Design/methodology/approach: A qualitative research design was used, in which face-to-face semi-structured interviews were conducted with innovation teams (22 team members) at six industrial small and medium-sized enterprises in Saudi Arabia. The interviews were recorded and transcribed, then analyzed (thematic coding) through NVivo. Findings: The findings suggest that wasta, ehsan and et-moone align closely with the three social capital dimensions (structural, cognitive and relational); thus, developing these three relationship characteristics most likely results in developing social capital. The findings also expand the description of the three business relationship characteristics. Moreover, ehsan, et-moone and wasta appear to influence each other, and are affected by other factors such as an individual’s age and position, and the duration of the relationship. Ehsan has a positive influence on the development
AB - Purpose: The purpose of this study is to understand the development of social capital in an Arab business environment, and provide an in-depth description of the nature and role of three key Arabic business relationship characteristics (ehsan, et-moone and wasta), their impact on each other and key influencing factors. Design/methodology/approach: A qualitative research design was used, in which face-to-face semi-structured interviews were conducted with innovation teams (22 team members) at six industrial small and medium-sized enterprises in Saudi Arabia. The interviews were recorded and transcribed, then analyzed (thematic coding) through NVivo. Findings: The findings suggest that wasta, ehsan and et-moone align closely with the three social capital dimensions (structural, cognitive and relational); thus, developing these three relationship characteristics most likely results in developing social capital. The findings also expand the description of the three business relationship characteristics. Moreover, ehsan, et-moone and wasta appear to influence each other, and are affected by other factors such as an individual’s age and position, and the duration of the relationship. Ehsan has a positive influence on the development
U2 - 10.1108/JBIM-06-2017-0140
DO - 10.1108/JBIM-06-2017-0140
M3 - Article
VL - 34
SP - 412
EP - 425
JO - Journal of Business & Industrial Marketing
JF - Journal of Business & Industrial Marketing
SN - 0885-8624
IS - 2
ER -