A Study of Australian Company Responses to Email Complaints

Lawrence Neale, Jamie Murphy

Research output: Chapter in Book/Conference paperConference paper

Original languageEnglish
Title of host publicationProceedings of the Australian and New Zealand Marketing Academy Conference
EditorsRobert N Shaw, Stewart Adam, Heath McDonald
Place of PublicationDeakin University, Geelong, Australia
PublisherLearning Services
Pages1331-1338
Volume7
EditionDeakin University, Victoria
Publication statusPublished - 2002
EventA Study of Australian Company Responses to Email Complaints - Deakin University, Victoria
Duration: 1 Jan 2002 → …

Conference

ConferenceA Study of Australian Company Responses to Email Complaints
Period1/01/02 → …

Cite this

Neale, L., & Murphy, J. (2002). A Study of Australian Company Responses to Email Complaints. In R. N. Shaw, S. Adam, & H. McDonald (Eds.), Proceedings of the Australian and New Zealand Marketing Academy Conference (Deakin University, Victoria ed., Vol. 7, pp. 1331-1338). Deakin University, Geelong, Australia: Learning Services.