@inproceedings{161f294e89e344289c281eedb8ae17a8,
title = "A Pie In The Face Of Management: The Staging Of Slapstick And Kitsch In The {"}Fun Industry{"} Of Call Centres",
author = "Joan Eveline and Trish Todd and Leonie Still and Judy Skene",
year = "2003",
language = "English",
isbn = "1862201412",
volume = "2003",
pages = "N/A -- CD Rom",
editor = "M. Brigham and C. Brown and A. Contu and C. Elliott and S. Fox and N. Hayes and L. Introna and E. Swan and S. Turnbull",
booktitle = "'Critique and Inclusivity'",
publisher = "AMS Systems & Rebyte",
edition = "Lancaster University",
note = "A Pie In The Face Of Management: The Staging Of Slapstick And Kitsch In The {"}Fun Industry{"} Of Call Centres ; Conference date: 01-01-2003",
}