If you made any changes in Pure these will be visible here soon.

Personal profile


Rajiv Amarnani is a lecturer / assistant professor with the Management & Organisations Department at UWA Business School. He received a PhD in organizational behavior from the Australian National University in 2016.

Rajiv conducts research on (1) service gone wild—the dark side of customer service encounters such as verbal abuse from customers and service sabotage from workers; (2) sustainable career development across the lifespan; and (3) workplace reputation.

His research has been featured in HR Today, Business Insider, Lifehacker, Perth Now, and ABC 666 radio, among others. He publishes both in practitioner-oriented outlets such as Organizational Dynamics, as well as in peer-reviewed scholarly journals including Personnel Psychology (ABDC A*), Human Resource Management (ABDC A*; FT50), Human Relations (ABDC A*; FT50), the Journal of Vocational Behavior (ABDC A*), the Journal of Business & Psychology (ABDC A), and Group & Organization Management (ABDC A). He also serves on the editorial board of the Journal of Vocational Behavior (ABDC A*)—the flagship journal in the careers and vocational psychology literature. He has received over $400,000 in grant funding from the Australian Defense Force and the Australian Research Council, among others.

Rajiv is an avid runner and boardgamer. He was also a first-generation university student.

Education/Academic qualification

PhD, Organizational Behavior, Australian National University

Fingerprint Dive into the research topics where Rajiv Amarnani is active. These topic labels come from the works of this person. Together they form a unique fingerprint.

Self Concept Medicine & Life Sciences
Aggression Medicine & Life Sciences
Laughter Medicine & Life Sciences
Restaurants Medicine & Life Sciences
Wit and Humor Medicine & Life Sciences
Mathematics Medicine & Life Sciences
Students Medicine & Life Sciences
Medicine Medicine & Life Sciences

Network Recent external collaboration on country level. Dive into details by clicking on the dots.

Research Output 2011 2019

  • 47 Citations
  • 3 h-Index
  • 10 Article

A business frame perspective on why perceptions of top management's bottom-line mentality result in employees’ good and bad behaviors

Babalola, M. T., Greenbaum, R. L., Amarnani, R. K., Shoss, M. K., Deng, Y., Garba, O. A. & Guo, L., 1 Jan 2019, In : Personnel Psychology.

Research output: Contribution to journalArticle

Top management

Age as double-edged sword among victims of customer mistreatment: A self-esteem threat perspective

Amarnani, R. K., Restubog, S. L. D., Bordia, P. & Abbasi, A. A., 1 May 2019, In : Human Resource Management. 58, 3, p. 285-299 15 p.

Research output: Contribution to journalArticle

Supervisory personnel
Self Concept
Aging of materials
2 Citations (Scopus)

Attributions of blame for customer mistreatment: Implications for employees’ service performance and customers’ negative word of mouth

Garcia, P. R. J. M., Restubog, S. L. D., Lu, V. N., Amarnani, R. K., Wang, L. & Capezio, A., 1 Feb 2019, In : Journal of Vocational Behavior. 110, p. 203-213 11 p.

Research output: Contribution to journalArticle


Consumed by obsession: Career adaptability resources and the performance consequences of obsessive passion and harmonious passion for work

Amarnani, R., Lajom, J., Restubog, S. L. D. & Capezio, A., 26 Apr 2019, In : Human Relations. 26 p.

Research output: Contribution to journalArticle


Laughter is (powerful) medicine: The effects of humor exposure on the well-being of victims of aggression

Cheng, D., Amarnani, R., Le, T. & Restubog, S. L. D., Jun 2019, In : Journal of Business and Psychology. 34, 3, p. 389-402 13 p.

Research output: Contribution to journalArticle

Wit and Humor


Best paper award

Rajiv Amarnani (Recipient), 2011

Prize: Award

Best paper award, OB division

Rajiv Amarnani (Recipient), 2017

Prize: Award

Prime Minister's Australia Asia Award

Rajiv Amarnani (Recipient), 2012

Prize: Postgraduate Scholarship