Research output per year
Research output per year
- 1 - 50 out of 204 results
Search results
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2022
A Cogwheel Model of Dynamic Capabilities: Evidence from an Australian University
Hube, B., Stockport, G. & Soutar, G., 1 Jul 2022, (E-pub ahead of print) In: Australian Journal of Public Administration.Research output: Contribution to journal › Article › peer-review
Open Access -
A Rasch Analysis of Service Performance in a Tourism Context
Brush, G. & Soutar, G., Feb 2022, In: Journal of Business Research. 139, p. 338-353 16 p.Research output: Contribution to journal › Article › peer-review
3 Citations (Scopus) -
COVID-19's impact on the perceived risk of ocean cruising: A best-worst scaling study of Australian consumers
Tapsall, S., Soutar, G., Elliott, W., Mazzarol, T. & Holland, J., Feb 2022, In: Tourism Economics. 28, 1, p. 248-271 24 p.Research output: Contribution to journal › Article › peer-review
3 Citations (Scopus) -
Customer versus member engagement: Does mutuality matter?
Mazzarol, T., Soutar, G. N., Reboud, S. & Clark, D., Jun 2022, In: Journal of Co-operative Organization and Management. 10, 1, 100166.Research output: Contribution to journal › Article › peer-review
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Saving energy at home: Exploring the role of behavior regulation and habit
Webb, D., Soutar, G. N., Gagné, M., Mazzarol, T. & Boeing, A., Mar 2022, In: International Journal of Consumer Studies. 46, 2, p. 621-635 15 p.Research output: Contribution to journal › Article › peer-review
3 Citations (Scopus) -
What roles do SME members have in cooperatives?
Ghauri, S., Mazzarol, T. & Soutar, G. N., Dec 2022, In: Journal of Co-operative Organization and Management. 10, 2, 100172.Research output: Contribution to journal › Article › peer-review
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2021
Connecting Tourism Experience and Environmental Learning
Liu, F., Li, T. & Soutar, G., 26 Feb 2021, In: Current Issues in Tourism. 24, 13, p. 1792-1797 6 p.Research output: Contribution to journal › Article › peer-review
3 Citations (Scopus) -
Co-operative Principles and Values: Does the talk match the walk?
Ghauri, S., Mazzarol, T. & Soutar, G., 2021, In: Journal of Co-operative Studies. 54, 3, p. 7-22 53.Research output: Contribution to journal › Article › peer-review
Open AccessFile7 Downloads (Pure) -
Cruise passengers’ risk reduction strategies in the wake of COVID-19
Holland, J., Mazzarol, T., Soutar, G. N., Tapsall, S. & Elliott, W. A., 2021, In: Asia Pacific Journal of Tourism Research. 26, 11, p. 1189-1206 18 p.Research output: Contribution to journal › Article › peer-review
Open Access -
Cruising through a pandemic: The impact of COVID-19 on intentions to cruise
Holland, J., Mazzarol, T., Soutar, G., Tapsall, S. & Elliott, W., Mar 2021, In: Transportation Research Interdisciplinary Perspectives. 9, 15 p., 100328.Research output: Contribution to journal › Article › peer-review
Open Access23 Citations (Scopus)1 Downloads (Pure) -
Does well-being differ across customer value cocreation practice styles? An empirical study in a chronic health context
Pham, T. A. N., Sweeney, J. C. & Soutar, G. N., 13 Jul 2021, In: European Journal of Marketing. 55, 7, p. 1901-1929 29 p.Research output: Contribution to journal › Article › peer-review
2 Citations (Scopus) -
Employer and employee perspectives of HRM practices within SMEs
Mazzarol, T., Soutar, G., McKeown, T., Reboud, S., Adapa, S., Rice, J. & Clark, D. N., 2021, In: Small Enterprise Research. 28, 3, p. 247-268 22 p.Research output: Contribution to journal › Article › peer-review
1 Citation (Scopus) -
Experiences, post-trip destination image, satisfaction and loyalty: A study in an ecotourism context
Li, T., Liu, F. & Soutar, G. N., Mar 2021, In: Journal of Destination Marketing and Management. 19, 100547.Research output: Contribution to journal › Article › peer-review
26 Citations (Scopus) -
Experiences and value perceptions of an ecotourism trip – an empirical study of outbound Chinese tourists
Li, T., Liu, F. & Soutar, G., 2021, In: Tourism Recreation Research. 46, 3, p. 333-344 12 p.Research output: Contribution to journal › Article › peer-review
2 Citations (Scopus) -
Exploring online destination brand advocacy
Wilk, V., Sadeque, S. & Soutar, G. N., Nov 2021, (E-pub ahead of print) In: Tourism Recreation Research.Research output: Contribution to journal › Article › peer-review
1 Citation (Scopus) -
Exploring personality and fit for garden festivals and parks: a Best-Worst Scaling approach
Quintal, V., Soutar, G., Phau, I. & Sood, A., 2021, In: Current Issues in Tourism. 24, 12, p. 1686-1702 17 p.Research output: Contribution to journal › Article › peer-review
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Identifying influencers on social media
Harrigan, P., Daly, T. M., Coussement, K., Lee, J. A., Soutar, G. N. & Evers, U., Feb 2021, In: International Journal of Information Management. 56, 102246.Research output: Contribution to journal › Article › peer-review
37 Citations (Scopus) -
Influence of work design and work status on part-time employees' inclusion and work engagement: some Australian evidence
Sarich, J., Kiffin-Petersen, S. & Soutar, G., 20 Oct 2021, (E-pub ahead of print) In: Journal of Management & Organization.Research output: Contribution to journal › Article › peer-review
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Network change processes for environmental practices
Bayne, L., Purchase, S. & Soutar, G., 15 Oct 2021, In: Journal of Business & Industrial Marketing. 36, 10, p. 1832-1845 14 p.Research output: Contribution to journal › Article › peer-review
1 Citation (Scopus) -
Online brand advocacy and brand loyalty: a reciprocal relationship?
Wilk, V., Soutar, G. N. & Harrigan, P., 25 Oct 2021, In: Asia Pacific Journal of Marketing and Logistics. 33, 10, p. 1977-1993 17 p.Research output: Contribution to journal › Article › peer-review
7 Citations (Scopus) -
Personal values and SME innovation in a Muslim ethnic group in Indonesia
Games, D., Soutar, G. & Sneddon, J., 12 Nov 2021, In: Journal of Entrepreneurship in Emerging Economies. 13, 5, p. 1012-1032 21 p.Research output: Contribution to journal › Article › peer-review
3 Citations (Scopus) -
Similarity-Attraction Cluster of Outbound Chinese Tourists: Who Belongs There?
Wei, S., Ng, S. I., Lee, J. A. & Soutar, G. N., 3 Mar 2021, (E-pub ahead of print) In: Journal of Hospitality and Tourism Research.Research output: Contribution to journal › Article › peer-review
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Specificity of CSR Ties That (Un)Bind Brand Attachment
Romano, F. M., Devine, A., Tarabashkina, L., Soutar, G. & Quester, P., 6 Aug 2021, (E-pub ahead of print) In: Australasian Marketing Journal. 10 p.Research output: Contribution to journal › Article › peer-review
1 Citation (Scopus) -
Value-facilitating Simplification in Marketing: A Systematic Review and Research Agenda
Gruner, R. L. & Soutar, G., Apr 2021, In: International Journal of Management Reviews. 23, 2, p. 277-299 23 p.Research output: Contribution to journal › Article › peer-review
1 Citation (Scopus) -
Why do SMEs join Co-operatives? A comparison of SME owner-managers and Co-operative executives views
Ghauri, S., Mazzarol, T. & Soutar, G., Jun 2021, In: Journal of Co-operative Organization and Management. 9, 1, 100128.Research output: Contribution to journal › Article › peer-review
5 Citations (Web of Science) -
Will you stay or will you go? The effects anthropomorphism presence and the marketing mix have on retail app continuance use intention
Lim, X. J., Cheah, J. H., Ng, S. I., Basha, N. K. & Soutar, G., Jul 2021, In: Technological Forecasting and Social Change. 168, 120763.Research output: Contribution to journal › Article › peer-review
11 Citations (Scopus) -
2020
Customer effort in mandatory and voluntary value cocreation: a study in a health care context
Pham, T. A. N., Sweeney, J. C. & Soutar, G. N., 2020, In: Journal of Services Marketing. 35, 3, p. 381-397 17 p.Research output: Contribution to journal › Article › peer-review
4 Citations (Scopus) -
Does corporate social responsibility improve brands’ responsible and active personality dimensions? An experimental investigation
Tarabashkina, L., Tarabashkina, O., Quester, P. G. & Soutar, G. N., 2020, In: Journal of Product and Brand Management. 30, 7, p. 1016-1032 17 p.Research output: Contribution to journal › Article › peer-review
5 Citations (Scopus) -
Drivers and relationship benefits of customer willingness to engage in CSR initiatives
O'Brien, I. M., Ouschan, R., Jarvis, W. & Soutar, G. N., 22 Apr 2020, In: Journal of Service Theory and Practice. 30, 1, p. 5-29 25 p.Research output: Contribution to journal › Article › peer-review
9 Citations (Scopus) -
Emotion regulation in service encounters: are customer displays real?
Lee, S. Y., Sweeney, J. C. & Soutar, G. N., 22 May 2020, In: Journal of Service Theory and Practice. 30, 2, p. 171-194 24 p.Research output: Contribution to journal › Article › peer-review
2 Citations (Scopus) -
Enhancing member-institution relationships through social media: The role of other-user engagement behavior and similarity perceptions
Fujita, M., Harrigan, P., Soutar, G. N., Kumar Roy, S. & Roy, R., 1 Dec 2020, In: Journal of Business Research. 121, p. 642-654 13 p.Research output: Contribution to journal › Article › peer-review
7 Citations (Scopus) -
Evaluating students’ preferences for university brands through conjoint analysis and market simulation
Kamal Basha, N., Sweeney, J. C. & Soutar, G. N., 15 Jan 2020, In: International Journal of Educational Management. 34, 2, p. 263-278 16 p.Research output: Contribution to journal › Article › peer-review
4 Citations (Scopus) -
Influencer endorsements: How advertising disclosure and source credibility affect consumer purchase intention on social media
Weismueller, J., Harrigan, P., Wang, S. & Soutar, G. N., Nov 2020, In: Australasian Marketing Journal. 28, 4, p. 160-170 11 p.Research output: Contribution to journal › Article › peer-review
59 Citations (Scopus) -
Online brand advocacy (OBA): the development of a multiple item scale
Wilk, V., Soutar, G. N. & Harrigan, P., 23 Jun 2020, In: Journal of Product and Brand Management. 29, 4, p. 415-429 15 p.Research output: Contribution to journal › Article › peer-review
13 Citations (Scopus) -
Perceived values-congruence and employees' change beliefs
Rahn, O. G., Soutar, G. N. & Lee, J. A., 13 Apr 2020, (E-pub ahead of print) In: Journal of Management and Organization.Research output: Contribution to journal › Article › peer-review
1 Citation (Scopus) -
Personifying Destinations: A Personal Values Approach
Ye, S., Lee, J. A., Sneddon, J. N. & Soutar, G. N., 1 Sep 2020, In: Journal of Travel Research. 59, 7, p. 1168-1185 18 p.Research output: Contribution to journal › Article › peer-review
Open Access5 Citations (Scopus) -
Service employees' personality, customer orientation and customer incivility
Kiffin-Petersen, S. & Soutar, G., 1 Dec 2020, In: International Journal of Quality and Service Sciences. 12, 3, p. 281-296 16 p.Research output: Contribution to journal › Article › peer-review
7 Citations (Scopus) -
The Antecedents and Consequences of Value Co-Creation Behaviors in a Hotel Setting: A Two-Country Study
Roy, S. K., Balaji, M. S., Soutar, G. & Jiang, Y., 1 Aug 2020, In: Cornell Hospitality Quarterly. 61, 3, p. 353-368 16 p.Research output: Contribution to journal › Article › peer-review
25 Citations (Scopus) -
2019
Customer value cocreation activities: An exploration of psychological drivers and quality of life outcomes
Pham, T. A. N., Sweeney, J. C. & Soutar, G. N., 20 Sep 2019, In: Journal of Service Theory and Practice. 29, 3, p. 282-308 27 p.Research output: Contribution to journal › Article › peer-review
11 Citations (Scopus) -
Member loyalty and WOM in co-operative and mutual enterprises
Mazzarol, T., Soutar, G. & Mamouni Limnios, E., 8 Jul 2019, In: Journal of Services Marketing. 33, 3, p. 303-315 13 p.Research output: Contribution to journal › Article › peer-review
9 Citations (Scopus) -
Tackling social media data analysis: Comparing and contrasting QSR NVivo and Leximancer
Wilk, V., Soutar, G. N. & Harrigan, P., 8 Apr 2019, In: Qualitative Market Research. 22, 2, p. 94-113 20 p.Research output: Contribution to journal › Article › peer-review
Open AccessFile41 Citations (Scopus)598 Downloads (Pure) -
Testing and extending Schwartz refined value theory using a best–worst scaling approach
Lee, J., Sneddon, J., Daly, T., Schwartz, S., Soutar, G. & Louviere, J., 1 Mar 2019, In: Assessment. 26, 2, p. 166-180 15 p.Research output: Contribution to journal › Article › peer-review
Open AccessFile36 Citations (Scopus)571 Downloads (Pure) -
The strategic co-creation of content and student experiences in social media An identity theories perspective
Fujita, M., Harrigan, P. & Soutar, G. N., 14 Jan 2019, In: Qualitative Market Research. 22, 1, p. 50-69 20 p.Research output: Contribution to journal › Article › peer-review
8 Citations (Scopus) -
Two-way acculturation in social media: The role of institutional efforts
Fujita, M., Harrigan, P., Roy, S. K. & Soutar, G., 1 Aug 2019, In: Technological Forecasting and Social Change. 145, p. 532-542 11 p.Research output: Contribution to journal › Article › peer-review
9 Citations (Scopus) -
2018
Antecedents to consumer peer communication through social advertising: A self-disclosure theory perspective
Ardiansyah, Y., Harrigan, P., Soutar, G. & Daly, T., 14 Mar 2018, In: Journal of Interactive Advertising. 18, 1, p. 55-71 17 p.Research output: Contribution to journal › Article › peer-review
7 Citations (Scopus) -
Capturing and co-creating student experiences in social media: A social identity theory perspective
Fujita, M., Harrigan, P. & Soutar, G. N., 3 Apr 2018, In: Journal of Marketing Theory and Practice. 26, 1-2, p. 55-71 17 p.Research output: Contribution to journal › Article › peer-review
32 Citations (Scopus) -
Customer engagement behavior in individualistic and collectivistic markets
Roy, S., Balaji, M. S., Soutar, G., Lassar, W. M. & Roy, R., May 2018, In: Journal of Business Research. 86, p. 281-290 10 p.Research output: Contribution to journal › Article › peer-review
82 Citations (Scopus) -
Linking social media to customer relationship management (CRM): a qualitative study on SMEs
Guha, S., Harrigan, P. & Soutar, G., 4 May 2018, In: Journal of Small Business and Entrepreneurship. 30, 3, p. 193-214 22 p.Research output: Contribution to journal › Article › peer-review
62 Citations (Scopus) -
Navigating Online Brand Advocacy (OBA): an exploratory analysis
Wilk, V., Harrigan, P. & Soutar, G. N., 3 Apr 2018, In: Journal of Marketing Theory and Practice. 26, 1-2, p. 99-116 18 p.Research output: Contribution to journal › Article › peer-review
15 Citations (Scopus) -
Organisational Factors, Anticipated Rents and Commercialisation in SMEs
Do, H., Mazzarol, T., Soutar, G., Volery, T. & Reboud, S., 1 Feb 2018, In: International Journal of Innovation Management. 22, 2, p. 1 30 p., 1850018.Research output: Contribution to journal › Article › peer-review
7 Citations (Scopus)