Geoff Soutar

Emeritus Professor, BEc W.Aust., MA PhD C'nell, FAIM, FAMI, FMIS, FANZAM

  • The University of Western Australia (M263), 35 Stirling Highway,

    6009 Perth

    Australia

  • 7674 Citations
  • 39 h-Index
1975 …2020

Research output per year

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Research Output

2001

Market Research in Australian SMEs: An empirical study

Venkatesan, V. S. & Soutar, G., 2001, In : Small Enterprise Research: The Journal of SEAANZ. 9, 2, p. 17-31

Research output: Contribution to journalArticle

Measuring SME Performance: An Australian Perspective

Venkatesan, V. N. & Soutar, G., 2001, ANZAM 2001 Conference - Closing the Divide. Monin, J. & Inkson, K. (eds.). Auckland ed. Auckland: Australian and New Zealand Academy of Management, Vol. N/A. p. N/A

Research output: Chapter in Book/Conference paperConference paper

Push-Pull Factors Influencing International Student Destination Choice

Mazzarol, T. & Soutar, G., 2001, N/A. Rockhampton, Qld ed. Rockhampton, Qld: Australasian Association for Institutional Research Inc. (AAIR), Vol. N/A. p. N/A

Research output: Chapter in Book/Conference paperConference paper

Rasch Modelling: An Alternative to Summated Scales

Soutar, G. & Monroe, G., 2001, ANZAM 2001 Conference - Closing the Divide. Monin, J. & Inkson, K. (eds.). Auckland ed. Auckland: Australian and New Zealand Academy of Management, Vol. N/A. p. N/A

Research output: Chapter in Book/Conference paperConference paper

Resource Adequacy in New Product Development: A Discriminant Analysis

Huang, X., Soutar, G. & Brown, A., 2001, In : European Journal of Innovation Management. 4, 1, p. 53-59

Research output: Contribution to journalArticle

16 Citations (Scopus)

Service Quality, Customer Satisfaction, and Value: An Examination of Their Relationships

Soutar, G., 2001, Service Quality Management in Hospitality, Tourism, and Leisure. Kandampully, J., Mok, C. & Sparks, B. (eds.). Binghamton, New York: The Haworth Hospitality Press, p. 97-110

Research output: Chapter in Book/Conference paperChapter

The Impact of Occupational Stress on Job-Related Attitudes and the Performance of Public Accountants

Chong, V., Monroe, G. S. & Soutar, G., 2001, Proceedings Thirteenth Asian Pacific Conference on International Accounting Issues. Peyvandi, Tai, A. & B. (eds.). Rio de Janeiro, Brazil ed. California State University, Fresno, USA: California State University, Fresno, USA, Vol. 1. p. 228-231

Research output: Chapter in Book/Conference paperConference paper

The Self-Esteem and Self-Efficacy of International and Local Students in an Australian University

Hedges, P. M. & Soutar, G., 2001, ANZAM 2001 Conference - Closing the Divide. Monin, J. & Inkson, K. (eds.). Auckland ed. Auckland: Australian and New Zealand Academy of Management, Vol. N/A. p. N/A

Research output: Chapter in Book/Conference paperConference paper

The Selling Orientation-Customer Orientation (S.O.C.O.) Scale: A Proposed Short Form

Thomas, R. W., Soutar, G. & Ryan, M. M., 2001, In : The Journal of Personal Selling & Sales Management. 21, 1, p. 63-69

Research output: Contribution to journalArticle

134 Citations (Scopus)

The Third Wave: Future Trends in International Education

Mazzarol, T., Soutar, G. & Seng, M. S. Y., 2001, ANZAM 2001 Conference - Closing the Divide. Monin, J. & Inkson, K. (eds.). Auckland ed. Auckland: Australian and New Zealand Academy of Management, Vol. N/A. p. N/A

Research output: Chapter in Book/Conference paperConference paper

2000

Cognitive Dissonance after Purchase: A Multidimensional Scale

Sweeney, J., Hausknecht, D. & Soutar, G., 2000, In : Psychology & Marketing. 17, 5, p. 369-385

Research output: Contribution to journalArticle

116 Citations (Scopus)

Dimensions of Customer Value and the Tourism Experience: An Exploratory Study

Williams, P. & Soutar, G., 2000, ANZMAC 2000. Visionary Marketing for the 21st Century: Facing the Challenge. A., O. (ed.). Gold Coast, Queensland ed. Queensland, Australia: Promaco Conventions Pty. Ltd., Vol. N/A. p. 1415-1421

Research output: Chapter in Book/Conference paperConference paper

Does the Pace of E-Commerce Adoption Reflect Considered Strategy or Revolutionary Fervor? Indications from Western Australia and Western Europe

Soutar, G., Allen, R. & Long, F., 2000, Information Revolution, E-Commerce and Global Business in the New Millenium. Chatterjee, S. (ed.). Beijing, Peoples Republic of C ed. Beijing, Peoples Republic of China: N/A, Vol. N/A. p. N/A

Research output: Chapter in Book/Conference paperConference paper

From Start-Up to Operations: A Gender Comparison of Sources of Assistance, Advice and Information for Small Businesses

Soutar, G. & Still, L., 2000, ANZAM 2000. Dunford, R. (ed.). Sydney, Australia ed. Sydney, Australia: Australian and New Zealand Academy of Management, Vol. CD-ROM. p. N/A

Research output: Chapter in Book/Conference paperConference paper

Measuring the Proficiency of the New Product Development Process in SMEs: An Extended Logistic Modelling Approach

Soutar, G., Brown, A., Huang, X. & Waugh, R., 2000, Entrepreneurial SMEs - Engines for Growth in the Millenium. Douglas, E. (ed.). Brisbane, Queensland ed. Brisbane, Australia: International Council for Small Business (ICSB), Vol. CD-ROM. p. N/A

Research output: Chapter in Book/Conference paperConference paper

Moderators of the brand/image/perceived product quality relationship

Johnson, L. W., Soutar, G. & Sweeney, J. C., 2000, In : The Journal of Brand Management. 7, 6, p. 425-433

Research output: Contribution to journalArticle

New product development in the internet era: An exploratory study

Huang, C., Brown, A. & Soutar, G., 2000, Entrepreneurial SMEs - Engines for Growth in the Millenium. Douglas, E. (ed.). Brisbane, Australia ed. Brisbane, Australia: International Council for Small Business (ICSB), Vol. CD-ROM. p. N/A

Research output: Chapter in Book/Conference paperConference paper

Pre-Event and Post-Event Evaluation Criteria Research

Carlsen, J., Getz, D. & Soutar, G., 2000, Events Beyond 2000: Setting the Agenda. Allen, J., Harris, R., Jago, L. K. & Veal, A. J. (eds.). Sydney, Australia ed. Sydney, Australia: Australian Centre for Event Management, Vol. N/A. p. 76-84

Research output: Chapter in Book/Conference paperConference paper

Reasons for Small to Medium Enterprise Start-Ups: A Correspondence Analysis

Soutar, G. & Still, L., 2000, Entrepreneurial SMEs - Engines for Growth in the Millenium. Douglas, E. (ed.). Brisbane, Australia ed. Brisbane, Australia: International Council for Small Business (ICSB), Vol. CD-ROM. p. N/A

Research output: Chapter in Book/Conference paperConference paper

The applicability of some Market Orientation models to Australian SMEs: An empirical study

Venkatesan, V. S. & Soutar, G., 2000, ANZMAC 2000 Visionary Marketing for the 21st Century: Facing the Challenge. A., O. (ed.). Gold Coast, Queensland ed. Queensland, Australia: Promaco Conventions Pty. Ltd., Vol. N/A. p. 1314-1318

Research output: Chapter in Book/Conference paperConference paper

1999

Australian and Japanese value stereotypes: A two country study

Soutar, G. N., Grainger, R. & Hedges, P., 1999, In : Journal of International Business Studies. 30, 1, p. 203-216 14 p.

Research output: Contribution to journalArticle

27 Citations (Scopus)
68 Citations (Scopus)
1998

"After I had made the decision, I..." Toward a Scale to Measure Cognitive Dissonance

Hausknecht, D., Sweeney, J., Soutar, G. N. & Johnson, L. J., 1998, In : Consumer Satisfaction, Dissatisfaction and Complaining Behavior. 11, p. 119-127

Research output: Contribution to journalArticle

Australian mining companies environmental disclosure

Soutar, G. N., Christopher, T. & Cullen, L., 1998, In : Accountability and Performance. 4, 2, p. 17-41

Research output: Contribution to journalArticle

Followers' perceptions of leaders: some Australian evidence

Ridley, S. S., Chatterjee, S. R. & Soutar, G., 1998, In : International Journal of Employment Studies. 6, 2, p. 71-71 1 p.

Research output: Contribution to journalArticle

570 Citations (Scopus)
1997

Ownership patterns for durable goods and financial assets: a Rasch analysis

Soutar, G. N. & Cornish-Ward, S. P., 1997, In : Applied Economics. 29, 7, p. 903-911 9 p.

Research output: Contribution to journalArticle

26 Citations (Scopus)

Relationships between various measurements of workplace performance

Savery, L. K. & Soutar, G. N., 1997, In : Journal of Management Development. 16, 1, p. 34-42 9 p.

Research output: Contribution to journalArticle

1 Citation (Scopus)

Retail service quality and perceived value: A comparison of two models

Sweeney, J. C., Soutar, G. N. & Johnson, L. W., 1997, In : Journal of Retailing and Consumer Services. 4, 1, p. 39-48 10 p.

Research output: Contribution to journalArticle

167 Citations (Scopus)
1996

Combined effects of incentives and barriers on firms' export decisions

Ramaseshan, B. & Soutar, G. N., 1996, In : International Business Review. 5, 1, p. 53-65 13 p.

Research output: Contribution to journalArticle

45 Citations (Scopus)

Measuring service quality in a tertiary institution

Soutar, G. & McNeil, MM., 1996, In : Journal of Educational Administration. 34, 1, p. 72-82 11 p.

Research output: Contribution to journalArticle

84 Citations (Scopus)

Service quality in educational institutions: A foreign student view

Soutar, G. N., McNeil, M. M. & Lim, K., 1996, In : Journal of Marketing for Higher Education. 7, 2, p. 85-94 10 p.

Research output: Contribution to journalArticle

7 Citations (Scopus)
1995

A management perspective on business ethics

Soutar, G. N., McNeil, M. & Molster, C., 1995, In : Journal of Business Ethics. 14, 8, p. 603-611 9 p.

Research output: Contribution to journalArticle

14 Citations (Scopus)

Community satisfaction with policing: The Western Australian experience

Soutar, G. N., McNeil, M. M. & Maisey, G., 1995, In : The Police Journal. 68, 4, p. 351-367 17 p.

Research output: Contribution to journalArticle

Export barriers in the western Australian horticulture industry

Ramaseshan, B. & Soutar, G. N., 1995, In : Journal of International Food and Agribusiness Marketing. 6, 4, p. 53-70 18 p.

Research output: Contribution to journalArticle

2 Citations (Scopus)

Information search for a professional service

Soutar, G. & McNeil, M., 1995, In : Journal of Professional Services Marketing. 11, 2, p. 45-60 16 p.

Research output: Contribution to journalArticle

9 Citations (Scopus)

Means or ends? Ethical decision frameworks in the Western Australian Public Service

Peachment, A., McNeil, MM., Soutar, G. & Molster, C., 1995, In : Journal of Business Ethics. 14, 8, p. 629-641 13 p.

Research output: Contribution to journalArticle

7 Citations (Scopus)
1994

Police Pay and Benefits: A Survey of Preferences

Rivers, G. J., Savery, L. K. & Soutar, G. N., 1994, In : The Police Journal. 67, 3, p. 246-260 15 p.

Research output: Contribution to journalArticle

Service quality and the overseas' student: Some Australian experiences

Soutar, G. N., McNeil, M. M. & Lim, K., 1994, In : Asia Pacific Journal of Marketing and Logistics. p. 28-40 13 p.

Research output: Contribution to journalArticle

12 Citations (Scopus)

The impact of the work environment on ethical decision making: Some Australian evidence

Soutar, G., McNeil, M. M. & Molster, C., 1994, In : Journal of Business Ethics. 13, 5, p. 327-339 13 p.

Research output: Contribution to journalArticle

66 Citations (Scopus)

Wage system preferences: A conjoint-analysis

Savery, L. K. & Soutar, G. N., 1994, In : Australian Bulletin of Labor. 19, p. 297-313 17 p.

Research output: Contribution to journalArticle

1993

Corporate innovation: some Australian experiences

Soutar, G. N. & McNeil, M. M., 1993, In : Prometheus. 11, 2, p. 200-218 19 p.

Research output: Contribution to journalArticle

2 Citations (Scopus)

Employee Commitment to Organisations and Unions: Some Preliminary Australian Evidence

Savery, L. K. & Soutar, G. N., 1993, In : International Journal of Employment Studies. 1, 1, p. 23-32 10 p.

Research output: Contribution to journalArticle

Residents' perceptions on impact of the America's Cup

Soutar, G. N. & McLeod, P. B., 1993, In : Annals of Tourism Research. 20, 3, p. 571-582 12 p.

Research output: Contribution to journalArticle

82 Citations (Scopus)

Stress and the police officer: Some West Australian evidence

Savery, L. K., Soutar, G. N. & Weaver, J. R., 1993, In : The Police Journal. 66, 3, p. 277-290 14 p.

Research output: Contribution to journalArticle

1992

Ideal decision-making styles indicated by deputy principals

Savery, L. K., Soutar, G. N. & Dyson, J. D., 1992, In : Journal of Educational Administration. 30, 2

Research output: Contribution to journalArticle

The effects of productivity enhancement: some community views

Savery, L. K. & Soutar, G. N., 1992, In : The Economic and Labour Relations Review. 3, 1, p. 177-187 11 p.

Research output: Contribution to journalArticle

2 Citations (Scopus)