Geoff Soutar

Emeritus Professor, BEc W.Aust., MA PhD C'nell, FAIM, FAMI, FMIS, FANZAM

  • The University of Western Australia (M263), 35 Stirling Highway,

    6009 Perth

    Australia

  • 7878 Citations
  • 39 h-Index
1975 …2020

Research output per year

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Research Output

Paradise Nearly Gained: Volume 1: Developing the Frontline Management Initiative

Barratt-Pugh, L. G. B. & Soutar, G., 2002, Kensington Park, South Australia: NCVER (National Centre for Vocational Education Research).

Research output: Book/ReportBook

Patrons' intentions to continue using a recreation centre: a suggested model

Silcox, S. & Soutar, G., 2009, In : Managing Leisure. 14, 3, p. 177-194

Research output: Contribution to journalArticle

7 Citations (Scopus)

Perceived values-congruence and employees' change beliefs

Rahn, O. G., Soutar, G. N. & Lee, J. A., 13 Apr 2020, In : Journal of Management and Organization.

Research output: Contribution to journalArticle

Perceptions and Attitudes towards Risk and Uncertainty: Scale Development

Lee, J., Quintal, V. A. & Soutar, G., 2005, Broadening the Boundaries. Purchase, S. (ed.). Fremantle ed. Perth, Australia: Promaco Conventions Pty. Ltd., Vol. n/a. p. TM 116-122

Research output: Chapter in Book/Conference paperConference paper

Perceptions of Marketing Journals by Senior Academics in Australia and New Zealand

Sullivan Mort, G., Mccoll-Kennedy, J. R., Kiel, G. & Soutar, G., 2004, In : Australasian Marketing Journal. 12, 2, p. 51-61

Research output: Contribution to journalArticle

48 Citations (Scopus)

Personality Differences in Emotional Labour Strategy Groups

Kiffin-Petersen, S., Jordan, C. & Soutar, G., 2009, 23rd ANZAM Conference 2009 'Sustainability Management and Marketing'. Beaumont, N. (ed.). Melbourne, Australia ed. Melbourne, Australia: Australian and New Zealand Academy of Management, Vol. CDROM. p. CD ROM

Research output: Chapter in Book/Conference paperConference paper

Personality Influences on the Self-Leadership Practices of Vocational College Academics

Marshall, G. A., Kiffin-Petersen, S. & Soutar, G., 2009, 23rd ANZAM Conference 2009 'Sustainability Management and Marketing'. Beaumont, N. (ed.). Melbourne, Australia ed. Melbourne, Australia: Australian and New Zealand Academy of Management, Vol. CDROM. p. CD ROM

Research output: Chapter in Book/Conference paperConference paper

16 Citations (Scopus)

Personifying Destinations: A Personal Values Approach

Ye, S., Lee, J. A., Sneddon, J. N. & Soutar, G. N., 23 Oct 2019, In : Journal of Travel Research.

Research output: Contribution to journalArticle

2 Citations (Scopus)

Police Pay and Benefits: A Survey of Preferences

Rivers, G. J., Savery, L. K. & Soutar, G. N., 1994, In : The Police Journal. 67, 3, p. 246-260 15 p.

Research output: Contribution to journalArticle

Predictors of Behavioural Loyalty in a Professional Sport Membership Context

Sheridan, E., Soutar, G. & Dimmock, J., 2006, 6th Annual Hawaii International Conference on Business. Burge, A. (ed.). Hawaii ed. Hawaii: Hawaii International Conferences, Vol. On line. p. On line

Research output: Chapter in Book/Conference paperConference paper

Predictors of Value Stability

Lee, J., Soutar, G. & Bardi, A., 2010, XXth Congree of the International Association for Cross-Cultural Psychology (IACCP). Kashima, Y. (ed.). Melbourne, Australia ed. Melbourne: Australian Psychological Society, Vol. N/A. p. 80

Research output: Chapter in Book/Conference paperConference paper

Pre-Event and Post-Event Evaluation Criteria Research

Carlsen, J., Getz, D. & Soutar, G., 2000, Events Beyond 2000: Setting the Agenda. Allen, J., Harris, R., Jago, L. K. & Veal, A. J. (eds.). Sydney, Australia ed. Sydney, Australia: Australian Centre for Event Management, Vol. N/A. p. 76-84

Research output: Chapter in Book/Conference paperConference paper

Preferences for training options : a conjoint analysis

Gan, C. G., Lee, J. & Soutar, G., 2009, In : Human Resource Development Quarterly. 20, 3, p. 307-330

Research output: Contribution to journalArticle

8 Citations (Scopus)

Prison officers' work attitudes: The influence of background and work experience

Soutar, G. N. & Williams, T. A., 1985, In : The Australian and New Zealand Journal of Criminology. 18, 1, p. 17-24 8 p.

Research output: Contribution to journalArticle

5 Citations (Scopus)

Professional Service Firms are Relationship Marketers : But does size matter?

Mccoll-Kennedy, J. R., Sweeney, J., Soutar, G. & Amonini, C., 2008, In : Australasian Marketing Journal. 16, 1, p. 30-47

Research output: Contribution to journalArticle

9 Citations (Scopus)

Push-Pull Factors Influencing International Student Destination Choice

Mazzarol, T. & Soutar, G., 2001, N/A. Rockhampton, Qld ed. Rockhampton, Qld: Australasian Association for Institutional Research Inc. (AAIR), Vol. N/A. p. N/A

Research output: Chapter in Book/Conference paperConference paper

Rasch Modelling: An Alternative to Summated Scales

Soutar, G. & Monroe, G., 2001, ANZAM 2001 Conference - Closing the Divide. Monin, J. & Inkson, K. (eds.). Auckland ed. Auckland: Australian and New Zealand Academy of Management, Vol. N/A. p. N/A

Research output: Chapter in Book/Conference paperConference paper

Reasons for Small to Medium Enterprise Start-Ups: A Correspondence Analysis

Soutar, G. & Still, L., 2000, Entrepreneurial SMEs - Engines for Growth in the Millenium. Douglas, E. (ed.). Brisbane, Australia ed. Brisbane, Australia: International Council for Small Business (ICSB), Vol. CD-ROM. p. N/A

Research output: Chapter in Book/Conference paperConference paper

Reconceptualizing professional service firm innovation capability: Scale development

Hogan, S. J., Soutar, G., Mccoll-Kennedy, J. R. & Sweeney, J., 2011, In : Industrial Marketing Management. 40, p. 1264-1273

Research output: Contribution to journalArticle

77 Citations (Scopus)

Relationships between various measurements of workplace performance

Savery, L. K. & Soutar, G. N., 1997, In : Journal of Management Development. 16, 1, p. 34-42 9 p.

Research output: Contribution to journalArticle

1 Citation (Scopus)

Research performance of marketing academics and departments: An international comparison

Soutar, G., Wilkinson, I. & Young, L., 2015, In : Australasian Marketing Journal. 23, 2, p. 155-161

Research output: Contribution to journalArticle

Open Access
6 Citations (Scopus)
9 Downloads (Pure)

Residents' perceptions on impact of the America's Cup

Soutar, G. N. & McLeod, P. B., 1993, In : Annals of Tourism Research. 20, 3, p. 571-582 12 p.

Research output: Contribution to journalArticle

83 Citations (Scopus)

Resource Adequacy in New Product Development: A Discriminant Analysis

Huang, X., Soutar, G. & Brown, A., 2001, In : European Journal of Innovation Management. 4, 1, p. 53-59

Research output: Contribution to journalArticle

16 Citations (Scopus)
2 Citations (Scopus)

Retail service quality and perceived value: A comparison of two models

Sweeney, J. C., Soutar, G. N. & Johnson, L. W., 1997, In : Journal of Retailing and Consumer Services. 4, 1, p. 39-48 10 p.

Research output: Contribution to journalArticle

171 Citations (Scopus)

Revisiting the global market for higher education

Mazzarol, T. & Soutar, G., 2012, In : Asia Pacific Journal of Marketing and Logistics. 24, 5, p. 717-737

Research output: Contribution to journalArticle

39 Citations (Scopus)

Risk, uncertainty and the theory of planned behavior: A tourism example

Quintal, V. A., Lee, J. & Soutar, G., 2010, In : Tourism Management. 31, 6, p. 797-805

Research output: Contribution to journalArticle

213 Citations (Scopus)

Schwartz values clusters and tourists'activities

Lee, J., Soutar, G., Daly, T. M., Kelley, J. B. & Louviere, J., 2007, 3Rs: Reputation, Responsibility and Relevance. Thyne, M. & Deans, K. R. (eds.). Dunedin, New Zealand ed. New Zealand: School of Business, Otago University, Vol. n/a. p. 102-108

Research output: Chapter in Book/Conference paperConference paper

Schwartz Values Clusters in the United States and China

Lee, J., Soutar, G., Daly, T. M. & Louviere, J. J., 2011, In : Journal of Cross-Cultural Psychology. 42, 2, p. 234-252

Research output: Contribution to journalArticle

22 Citations (Scopus)

Self determination and the prediction of goal oriented energy conservation behavior in Western Australia

Webb, D., Saldaris, P., Mazzarol, T. & Soutar, G., 2010, 4th International Conference on Self-Determination Theory. University, G. (ed.). Ghent University, Belgium ed. Ghent University, Belgium: Ghent University, Vol. N/A. p. 215

Research output: Chapter in Book/Conference paperConference paper

Self Determination Theory and Word of Mouth

Sweeney, J., Webb, D., Soutar, G. & Mazzarol, T., 2011, Australia New Zealand Marketing Academy Conference 2011. Australian and New Zealand Marketing Academy Conference 2011: Edith Cowan University, Vol. online. p. online

Research output: Chapter in Book/Conference paperConference paper

34 Citations (Scopus)

Senior Faculty Perceptions of the Quality of Marketing Journals: An Australian and New Zealand Perspective

Sullivan Mort, G., Mccoll-Kennedy, J. R., Kiel, G. & Soutar, G., 2002, Proceedings of the ANZMAC (Australian and New Zealand Marketing Academy Conference) 2002. Shaw, R. N., Adam, S. & McDonald, H. (eds.). Geelong, Victoria ed. Geelong, Victoria: Deakin University, Vol. N/A. p. 2431-2438

Research output: Chapter in Book/Conference paperConference paper

Service Quality, Customer Satisfaction, and Value: An Examination of Their Relationships

Soutar, G., 2001, Service Quality Management in Hospitality, Tourism, and Leisure. Kandampully, J., Mok, C. & Sparks, B. (eds.). Binghamton, New York: The Haworth Hospitality Press, p. 97-110

Research output: Chapter in Book/Conference paperChapter

Service quality and the overseas' student: Some Australian experiences

Soutar, G. N., McNeil, M. M. & Lim, K., 1994, In : Asia Pacific Journal of Marketing and Logistics. p. 28-40 13 p.

Research output: Contribution to journalArticle

12 Citations (Scopus)

Service quality in educational institutions: A foreign student view

Soutar, G. N., McNeil, M. M. & Lim, K., 1996, In : Journal of Marketing for Higher Education. 7, 2, p. 85-94 10 p.

Research output: Contribution to journalArticle

7 Citations (Scopus)

Sexual harassment in the banking industry: some Australian evidence

Soutar, G. N., Savery, L. K. & Dufty, N. F., 1987, In : Asia Pacific Journal of Human Resources. 25, 3, p. 82-88 7 p.

Research output: Contribution to journalArticle

1 Citation (Scopus)

Singaporeans' I - and We - intentions to visit Australia

Lee, J. & Soutar, G., 2004, ANZMAC 2004 - Marketing accountabilities and responsibilities Proceedings. Wiley (ed.). Wellington, New Zealand ed. Wellington, New Zealand: Australian and New Zealand Marketing Academy Conference 2004, Vol. N.A. p. N.A

Research output: Chapter in Book/Conference paperConference paper

Singapore Market Segmentation Study. A segmentation study of the Singapore market, prepared for the WA Tourism Commission

Soutar, G. & Lee, J., 2004, Not available. Western Australia

Research output: Chapter in Book/Conference paperOther chapter contribution

Sources and Use of Business Assistance by Women Owned Businesses: A Comparison of Generations and Business Location Context

Still, L., Soutar, G. & Walker, E., 2006, Unique Solutions for Unique Environments. Massey, C. (ed.). Melbourne ed. Melbourne: RMIT, Vol. CDROM. p. CDROM

Research output: Chapter in Book/Conference paperConference paper

Spending behaviour: A comparison between town and shire residents

Ryan, M. & Soutar, G., 2007, 3Rs: Reputation, Responsibility and Relevance. Thyne, M. & Deans, K. R. (eds.). Dunedin, New Zealand ed. New Zealand: School of Business, Otago University, Vol. n/a. p. 2314-2321

Research output: Chapter in Book/Conference paperConference paper

Spiritual Intelligence and Leadership Effectiveness

Chappell, S., Burr, R. & Soutar, G., 2003, Surfing the Waves: Management Challenges, Management Solutions: Proceedings of the 17th ANZAM 2003 Conference. Brown, A. (ed.). Fremantle, WA ed. Fremantle, WA: Australian and New Zealand Academy of Management, Vol. 17. p. N/A

Research output: Chapter in Book/Conference paperConference paper

Strategic planning in growth oriented small firms

Mazzarol, T., Reboud, S. & Soutar, G., 2009, In : International journal of entrepreneurial behaviour & research. 15, 4, p. 320-345

Research output: Contribution to journalArticle

48 Citations (Scopus)

Strategy choice's impact on the market orientation-performance relationship in professional service firms

Soutar, G., Sweeney, J., Amonini, C. & Mccoll-Kennedy, J., 2007, 3Rs: Reputation, Responsibility and Relevance. Thyne, M. & Deans, K. R. (eds.). Dunedin, New Zealand ed. New Zealand: School of Business, Otago University, Vol. n/a. p. 630-636

Research output: Chapter in Book/Conference paperConference paper