Geoff Soutar

Emeritus Professor, BEc W.Aust., MA PhD C'nell, FAIM, FAMI, FMIS, FANZAM

  • The University of Western Australia (M263), 35 Stirling Highway,

    6009 Perth

    Australia

  • 7878 Citations
  • 39 h-Index
1975 …2020

Research output per year

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Research Output

Epilogue to the Special Issue and reflections on the future of engagement research

Hollebeek, L. D., Conduit, J., Sweeney, J., Soutar, G., Karpen, I. O., Jarvis, W. & Chen, T., 23 Mar 2016, In : Journal of Marketing Management. 32, 5-6, p. 586-594 9 p.

Research output: Contribution to journalArticle

29 Citations (Scopus)

Ethical consumers' wool apparel preferences

Sneddon, J., Lee, J. & Soutar, G., 2011, Australia New Zealand Marketing Academy Conference 2011 Proceedings. Edith Cowan University: Edith Cowan University, Vol. online. p. online

Research output: Chapter in Book/Conference paperConference paper

9 Downloads (Pure)

Ethical issues that impact on wool apparel purchases

Sneddon, J., Lee, J. & Soutar, G., 2009, ANZMAC Sustainable Management and Marketing Conference. Tojib, D. (ed.). Melbourne, Australia ed. Melbourne, Australia: Promaco Conventions Pty. Ltd., Vol. 1. p. 1-8

Research output: Chapter in Book/Conference paperConference paper

1 Citation (Scopus)

Examining business students' career preferences: A perceptual space approach

Soutar, G. N. & Clarke, A. W., 1983, In : Journal of Vocational Behavior. 23, 1, p. 11-21 11 p.

Research output: Contribution to journalArticle

14 Citations (Scopus)

Examining ecotourism experiences: Chinese tourists in Australia

Liu, F., Li, T. & Soutar, G. N., 6 Dec 2017, Proceedings of Australian and New Zealand Marketing Academy Conference (ANZMAC) 2017: Marketing for Impact. Robinson, L., Brenna, L. & Reed, M. (eds.). Melbourne: RMIT University, p. 847-850 4 p.

Research output: Chapter in Book/Conference paperConference paper

Open Access

Examining Perceptions of and Preferences for Different Wage Systems: A Joint Space Approach

Soutar, G. N., Dufty, N. F. & Savery, L. K., 1986, In : Australian Journal of Management. 11, 1, p. 97-115 19 p.

Research output: Contribution to journalArticle

7 Citations (Scopus)

Exploring the Message Characteristics of Word-of-Mouth: A Study in a Services Context

Sweeney, J., Soutar, G. & Mazzarol, T., 2008, Shifting the Focus from Mainstream to Offbeat. Spanjaard, D., Denize, S. & Sharma, N. (eds.). Sydney, Australia ed. University of Western Sydney: Promaco Conventions Pty. Ltd., Vol. -. p. 1-7

Research output: Chapter in Book/Conference paperConference paper

9 Citations (Scopus)

Export barriers in the western Australian horticulture industry

Ramaseshan, B. & Soutar, G. N., 1995, In : Journal of International Food and Agribusiness Marketing. 6, 4, p. 53-70 18 p.

Research output: Contribution to journalArticle

2 Citations (Scopus)
24 Citations (Scopus)

Factors affecting investment intentions: A consumer behaviour perspective

Lim, K. L., Soutar, G. & Lee, J., 2013, In : Journal of Financial Services Marketing. 18, 4, p. 301-315

Research output: Contribution to journalArticle

12 Citations (Scopus)

Factors Enhancing the Effect of Word of Mouth on Consumer Outcomes

Sweeney, J., Soutar, G. & Mazzarol, T., 2006, Marketing, Strategy, Economics, Operations & Human Resources: Insights on Service Activities. Bowen, D., Evardson, Eiglier, B., P. & Gremler, D. (eds.). La Londe, France ed. La Londe, France: IAE Aix en Provence, Vol. 1. p. 826-841

Research output: Chapter in Book/Conference paperConference paper

82 Citations (Scopus)

Factors influencing word of mouth effectiveness: receiver perspectives

Sweeney, J., Soutar, G. & Mazzarol, T., 2008, In : European Journal of Marketing. 42, 3/4, p. 344-364

Research output: Contribution to journalArticle

213 Citations (Scopus)
4 Citations (Scopus)

Firm Advocacy Strategy: The Role of Issue Selection and Consumer Mobilisation

O'Brien, I., Jarvis, W. & Soutar, G., 2010, Doing more with less. Ballantine, P. & Finsterwalder, J. (eds.). Christchurch, NZ ed. Christchurch, NZ: University of Canterbury, Vol. N/A. p. Online Proceedings

Research output: Chapter in Book/Conference paperConference paper

Followers' perceptions of leaders: some Australian evidence

Ridley, S. S., Chatterjee, S. R. & Soutar, G., 1998, In : International Journal of Employment Studies. 6, 2, p. 71-71 1 p.

Research output: Contribution to journalArticle

575 Citations (Scopus)

From Start-Up to Operations: A Gender Comparison of Sources of Assistance, Advice and Information for Small Businesses

Soutar, G. & Still, L., 2000, ANZAM 2000. Dunford, R. (ed.). Sydney, Australia ed. Sydney, Australia: Australian and New Zealand Academy of Management, Vol. CD-ROM. p. N/A

Research output: Chapter in Book/Conference paperConference paper

Fuzzy Logic for Social Simulation Using NetLogo

Izquierdo, L. R., Olaru, D., Izquierdo, S. S., Purchase, S. & Soutar, G., 2015, In : JASSS. 18, 4, p. Article 1

Research output: Contribution to journalArticle

Open Access
10 Citations (Scopus)

Generational and Gender Differences in Small Business Useage of Sources of Assistance, Advice and Information

Still, L. & Soutar, G., 2004, Generational and Gender Differences in Small Business Useage of Sources of Assistance, Advice and Information. Otago, U. O. & Zealand, N. (eds.). Dunedin, New Zealand ed. Dunedin, New Zealand: Australian and New Zealand Academy of Management, Vol. NIL. p. 1-14

Research output: Chapter in Book/Conference paperConference paper

Generational and Gender Differences in the Start-Up Goals and Later Satisfaction of Small Business Proprietors

Still, L. & Soutar, G., 2001, ANZAM 2001 Conference - Closing the Divide. Monin, J. & Inkson, K. (eds.). Auckland ed. Auckland: Australian and New Zealand Academy of Management, Vol. N/A. p. N/A

Research output: Chapter in Book/Conference paperConference paper

Generational Differences in the Start-Up Goals and Later Satisfaction of Women Small Business Proprietors

Still, L., Soutar, G. & Walker, E., 2003, Small Enterprise Association of Australia and New Zealand (SEAANZ) Conference 2003 Proceedings. Ballarat, Victoria ed. University of Ballarat: SEAANZ; University of Ballarat, Vol. 16. p. N/A

Research output: Chapter in Book/Conference paperConference paper

Generational Differences In The Start-Up Goals and Later Satisfaction Of Women Small Business Proprietors: The Case of Home-Based Versus Commercial Contexts

Still, L., Soutar, G. & Walker, E. A., 2004, Proceedings of the 17th Annual Small Enterprise Association of Australia and New Zealand Conference 2004. Business, B. G. S. O. (ed.). Brisbane, QLD, Australia ed. Brisbane, QLD, Australia: QUT Publications, Vol. N.A. p. N.A

Research output: Chapter in Book/Conference paperConference paper

Google Citations and the Australian Government's A Journal List

Soutar, G. & Murphy, J., 2008, Shifting the Focus from Mainstream to Offbeat. Spanjaard, D., Denize, S. & Sharma, N. (eds.). Sydney, Australia ed. University of Western Sydney: Promaco Conventions Pty. Ltd., Vol. -. p. 1-7

Research output: Chapter in Book/Conference paperConference paper

Governance in Australian and New Zealand Tertiary Education: Evaluating Senate or Council Processes, Effectiveness and University Performance

Regan, R. & Soutar, G., 2004, ANZAM: 18th Annual Conference of Australian and New Zealand Academy of Management. Elkin, G. & University, O. (eds.). Dunedin, New Zealand ed. Dunedin, New Zealand: Australian and New Zealand Academy of Management, Vol. N.A. p. N.A

Research output: Chapter in Book/Conference paperConference paper

How Professional Service Firms Compete in the Market: An Exploratory Study

Amonini, C., Mccoll-Kennedy, J., Soutar, G. & Sweeney, J., 2010, In : Journal of Marketing Management. 26, 1-2, p. 28-55

Research output: Contribution to journalArticle

20 Citations (Scopus)

How Risk and Uncertainty Perceptions Affect Travel Decisions

Quintal, V., Lee, J. & Soutar, G., 2008, Proceedings of the 18th Annual Council for Australian University Tourism and Hospitality Education (CAUTHE) Conferenced. Richardson, S., Fredline, L., Patiar, A. & Ternel, M. (eds.). Queensland, Australia ed. http://www.griffith.edu.au/conference/cauthe2008/working-papers/WP051.pdf: Griffith University, Vol. 1. p. 1-6

Research output: Chapter in Book/Conference paperConference paper

Ideal decision-making styles indicated by deputy principals

Savery, L. K., Soutar, G. N. & Dyson, J. D., 1992, In : Journal of Educational Administration. 30, 2

Research output: Contribution to journalArticle

IMAGE VIVIDNESS, IMAGE CONGRUITY AND THEIR INFLUENCES ON THE EFFECTIVENESS OF ECOTOURISM

Liu, F., Zhang, C. & Soutar, G. N., 21 Jul 2016.

Research output: Contribution to conferenceConference presentation/ephemera

Individual Investor Preferences: A Segmentation Analysis

Clark-Murphy, M. & Soutar, G., 2005, In : Journal of Behavioral Finance. 6, 1, p. 6-14

Research output: Contribution to journalArticle

Information search for a professional service

Soutar, G. & McNeil, M., 1995, In : Journal of Professional Services Marketing. 11, 2, p. 45-60 16 p.

Research output: Contribution to journalArticle

9 Citations (Scopus)

Innovation Management and Commercialisation in Small Firms: A Study of OECD Countries

Mazzarol, T., Reboud, S. & Soutar, G., 2011, 56th Annual ICSB World Conference. Stockholm, Sweden: International Council for Small Business (ICSB), p. 1-21

Research output: Chapter in Book/Conference paperConference paper

Innovation within professional service firms: An exploratory study

Hogan, S., Mccoll-Kennedy, J., Sweeney, J. & Soutar, G., 2007, 3Rs: Reputation, Responsibility and Relevance. Thyne, M. & Deans, K. R. (eds.). Dunedin, New Zealand ed. New Zealand: School of Business, Otago University, Vol. n/a. p. 895-903

Research output: Chapter in Book/Conference paperConference paper

Inspiring Future Workplaces: An Australian and NZ Small Business Perspective

McKeown, T., Mazzarol, T., Rice, J., Soutar, G., Hanson, B. & Adapa, S., 2018, New Zealand: Small Enterprise Association of Australia and New Zealand (SEAANZ). 40 p.

Research output: Book/ReportOther output

Open Access

Integrating social issues and customer engagement to drive loyalty in a service organisation

O'Brien, I., Jarvis, W. & Soutar, G., 2015, In : Journal of Services Marketing. 29, 6-7, p. 547-559

Research output: Contribution to journalArticle

20 Citations (Scopus)
4 Citations (Scopus)
11 Citations (Scopus)

International Students’ University Preferences: The Effect of Country and Program Mode on Students’ Selection

Kamal Basha, N., Sweeney, J. & Soutar, G., 2013, Australian and New Zealand Marketing Academy Conference 2013. Brodie, R. (ed.). Auckland, New Zealand: University of Auckland, p. 1-8

Research output: Chapter in Book/Conference paperConference paper

2 Citations (Scopus)

Investment Preferences of Individual Investors: Identifying Characteristic Groups

Clark-Murphy, M. & Soutar, G., 2003, Marketing Across Borders and Boundaries. Lewis, J. E. (ed.). Perth, Australia ed. Miami, US: Academy of Marketing Science, Vol. 11. p. 240-244

Research output: Chapter in Book/Conference paperConference paper

Is Schwartz's Value Survey an Interval Scale, and Does It Really Matter?

Lee, J. & Soutar, G., 2010, In : Journal of Cross-Cultural Psychology. 41, 1, p. 76-86

Research output: Contribution to journalArticle

11 Citations (Scopus)

Is The European Customer Satisfaction Index Model Applicable to Tertiary Education?

Chitty, B. & Soutar, G., 2004, ANZMAC 2004 - Marketing accountabilities and responsibilities Proceedings. Wiley (ed.). Wellington, New Zealand ed. Wellington, New Zealand: Australian and New Zealand Marketing Academy Conference 2004, Vol. N.A. p. N.A

Research output: Chapter in Book/Conference paperConference paper

Journal quality : A Google Scholar analysis

Soutar, G. & Murphy, J., 2009, In : Australasian Marketing Journal. 17, 3, p. 150-153

Research output: Contribution to journalArticle

21 Citations (Scopus)