Geoff Soutar

Emeritus Professor, BEc W.Aust., MA PhD C'nell, FAIM, FAMI, FMIS, FANZAM

  • The University of Western Australia (M263), 35 Stirling Highway,

    6009 Perth

    Australia

  • 7674 Citations
  • 39 h-Index
1975 …2020

Research output per year

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Research Output

480 Citations (Scopus)

A benefit segmentation of the financial planning market

Soutar, G. N. & McNeil, M. M., 1991, In : International Journal of Bank Marketing. 9, 2, p. 25-29 5 p.

Research output: Contribution to journalArticle

7 Citations (Scopus)

A Conceptual Model of Way-finding on the Web

Diep, V. D., Sweeney, J. & Soutar, G., 2012, 26th Annual ANZAM Conference Proceedings. Perth, Western Australia: Promaco Conventions Pty. Ltd., Vol. n/a. p. 1-7

Research output: Chapter in Book/Conference paperConference paper

30 Citations (Scopus)

A Diagnostic Tool for HRM Benchmarking within a Health Care System

Mazzarol, T., Soutar, G. & Adam, D., 2005, In : Advances in Health Care Management. 5, 1, p. 273-295

Research output: Contribution to journalArticle

Affective versus Cognitive Responses to Foreign Currency Prices

Pettigrew, S., Daly, T. M., Lee, J., Soutar, G. & Manning, K., 2008, Shifiting the Focus from Mainstream to Offbeat. Spanjaard, D., Denize, S. & Sharma, N. (eds.). Sydney, Australia ed. University of Western Sydney: Promaco Conventions Pty. Ltd., Vol. -. p. 1-7

Research output: Chapter in Book/Conference paperConference paper

"After I had made the decision, I..." Toward a Scale to Measure Cognitive Dissonance

Hausknecht, D., Sweeney, J., Soutar, G. N. & Johnson, L. J., 1998, In : Consumer Satisfaction, Dissatisfaction and Complaining Behavior. 11, p. 119-127

Research output: Contribution to journalArticle

Agency-Client Chemistry: Demographic and Psychographic Influences

Ewing, M. T., Pinto, T. M. & Soutar, G., 2001, In : International Journal of Advertising. 20, 2, p. 169-187

Research output: Contribution to journalArticle

16 Citations (Scopus)

A management perspective on business ethics

Soutar, G. N., McNeil, M. & Molster, C., 1995, In : Journal of Business Ethics. 14, 8, p. 603-611 9 p.

Research output: Contribution to journalArticle

14 Citations (Scopus)

A Model of Women's Intention to Seek Medical Evaluation for Self-Discovered Breast Changes

Adam, D. & Soutar, G., 2003, Celebration of Ehrenberg and Bass, ANZMAC Conference Proceedings. Kennedy, R. (ed.). Adelaide, SA ed. Adelaide, SA: University of South Australia, Vol. N/A. p. 1913-1919

Research output: Chapter in Book/Conference paperConference paper

An Alternative Approach to Measuring Schwartz's Values: The Best-Worst Scaling Approach

Lee, J., Soutar, G. & Louviere, J., 2005, Engaging the multiple Contexts of Management. Davies, D., Fisher, G. & Hughes, R. (eds.). Canberra ed. Australia: Australian and New Zealand Academy of Management, Vol. CD-ROM. p. CD-ROM (hyper-linked, not page numbered)

Research output: Chapter in Book/Conference paperConference paper

An Alternative Way to Measure Values: The MaxDiff Approach

Lee, J., Louviere, J. & Soutar, G., 2004, ANZAM: 18th Annual Conference of Australian and New Zealand Academy of Management. Elkin, G. & University, O. (eds.). Dunedin, New Zealand ed. Dunedin, New Zealand: Australian and New Zealand Academy of Management, Vol. N.A. p. N.A

Research output: Chapter in Book/Conference paperConference paper

Analyzing preferences for investment projects: A multidimensional scaling approach

Soutar, G. N. & Ascui, A. F., 1980, In : Decision Sciences. 11, 3, p. 471-481 11 p.

Research output: Contribution to journalArticle

8 Citations (Scopus)

An augmented Schwartz values best worst scale

Lee, J., Soutar, G. & Louviere, J., 2010, XXth Congress of the International Association for Cross-Cultural Psychology (IACCP). Kashima, Y. & Laham, S. (eds.). University of Melbourne ed. Melbourne: Australian Psychological Society, Vol. N/A. p. N/A

Research output: Chapter in Book/Conference paperConference paper

An Examination of the Relationship between Values and Holiday Benefits across Cultures using Rating Scales and Best-Worst Scaling

Lee, J., Soutar, G., Louviere, J. & Daly, T., 2006, Proceedings of the ANZMAC 2006 Conference. Patti, C. & Drennan, J. (eds.). Brisbane, Australia ed. Brisbane, Australia: Promaco Conventions Pty. Ltd., Vol. CDROM. p. CDROM

Research output: Chapter in Book/Conference paperConference paper

An exploration of ethical consumers' response to social Labelling of wool apparel

Sneddon, J., Lee, J. & Soutar, G., 2010, Doing More with Less. Ballantine, P. & Finsterwalder, J. (eds.). Christchurch, N.Z. ed. Christchurch, N.Z.: University of Canterbury, Vol. N/A. p. 1-9

Research output: Chapter in Book/Conference paperConference paper

An overview of the survey findings

Mazzarol, T. & Soutar, G., 2011, Strategic Innovation in Small Firms: An International Analysis of Innovation and Strategic Decision Making in Small to Medium Sized Enterprises. Mazzarol, T. & Reboud, S. (eds.). Cheltenham UK, Northampton MA USA: Edward Elgar Publishing, p. 71-115

Research output: Chapter in Book/Conference paperChapter

Antecedents to consumer peer communication through social advertising: A self-disclosure theory perspective

Ardiansyah, Y., Harrigan, P., Soutar, G. & Daly, T., 14 Mar 2018, In : Journal of Interactive Advertising. 18, 1, p. 55-71

Research output: Contribution to journalArticle

4 Citations (Scopus)

Are Hofstede's and Schwartz's value frameworks congruent?

Ng, S., Lee, J. & Soutar, G., 2007, In : International Marketing Review. 24, 2, p. 164-180

Research output: Contribution to journalArticle

112 Citations (Scopus)

Are There Cognitive Dissonance Segments?

Soutar, G. & Sweeney, J., 2003, In : Australian Journal of Management. 28, 3, p. 227-249

Research output: Contribution to journalArticle

51 Citations (Scopus)

Are There Different 'Types' Of Emotional Laborers?'

Jordan, C., Soutar, G. & Kiffin-Petersen, S., 2008, The VI International Conference on Emotions and Organizational Life Conference. Ashkanasy, N. M., Zerbe, W. J. & Härtel, C. E. J. (eds.). Fontainebleau, France ed. Brisbane, Australia: University of Queensland, Vol. 6th. p. N/A

Research output: Chapter in Book/Conference paperConference paper

A Short Form of Sweeney, Hausknecht and Soutar's Cognitive Dissonance Scale

Sweeney, J. & Soutar, G., 2006, 2006 Proceedings of the 20th Annual Conference of the Australian and New Zealand Academy of Management. Kennedy, J. & Di Milia, L. (eds.). Yeppoon, Queensland, Australia ed. Sydney, Australia: Central Queensland University, Vol. CDROM. p. CDROM

Research output: Chapter in Book/Conference paperConference paper

A Socio-cognitive Perspective of Industry Innovation Initiatives

Sneddon, J., Soutar, G. & Mazzarol, T., 2009, In : Prometheus. 27, 3, p. 251-265

Research output: Contribution to journalArticle

3 Citations (Scopus)

Assessing Price and Ridgeway's Use Innovateness Scale

Girardi, T., Soutar, G. & Ward, S., 2003, Surfing the Waves: Management Challenges, Management Solutions: Proceedings of the 17th ANZAM 2003 Conference. Brown, A. (ed.). Fremantle, WA ed. Fremantle, WA: Australian and New Zealand Academy of Management, Vol. 17. p. N/A

Research output: Chapter in Book/Conference paperConference paper

Assessing the cross-selling performance of front-line employees in a retail context

Ferguson, G. & Soutar, G., 2007, 3Rs: Reputation, Responsibility and Relevance. Thyne, M. & Deans, K. R. (eds.). Dunedin, New Zealand ed. New Zealand: School of Business, Otago University, Vol. n/a. p. 276-283

Research output: Chapter in Book/Conference paperConference paper

Attitudes Towards Risk and Uncertainty: Suggested Scales

Quintal, V., Lee, J. & Soutar, G., 2006, 2006 Proceedings of the 20th Annual Conference of the Australian and New Zealand Academy of Management. Kennedy, J. & Di Milia, L. (eds.). Yeppoon, Queensland, Australia ed. Sydney, Australia: Central Queensland University, Vol. CDROM. p. CDROM

Research output: Chapter in Book/Conference paperConference paper

Australian and Japanese Managerial Perceptions of Organizational Effectiveness

Grainger, R., Soutar, G. & Chatterjee, S. R., 2001, In : Asia Pacific Journal of Economics and Business. 4, 2, p. 35-51

Research output: Contribution to journalArticle

Australian and Japanese value stereotypes: A two country study

Soutar, G. N., Grainger, R. & Hedges, P., 1999, In : Journal of International Business Studies. 30, 1, p. 203-216 14 p.

Research output: Contribution to journalArticle

27 Citations (Scopus)
File
24 Citations (Scopus)
851 Downloads (Pure)

Australian Marketing Scholars’ Research Impact: An Update and Extension

Soutar, G., 2013, Australia and New Zealand Marketing Academy Conference 2013. Auckland, New Zealand: Promaco Conventions Pty. Ltd., 8 p.

Research output: Chapter in Book/Conference paperConference paper

9 Downloads (Pure)

Australian mining companies environmental disclosure

Soutar, G. N., Christopher, T. & Cullen, L., 1998, In : Accountability and Performance. 4, 2, p. 17-41

Research output: Contribution to journalArticle

Australia's leading co-operative and mutual enterprises in 2016

UWA Co-operative Enterprise Research Unit, 2016, Centre for Entrepreneurial Management and Innovation (CEMI). 110 p. (CEMI Discussion Paper Series ; no. 1601)

Research output: Book/ReportOther output

Australia’s Leading Co-operative and Mutual Enterprises in 2014

Mazzarol, T., Mamouni Limnios, E., Soutar, G. N. & Kresling, J., 2014, http://www.cemi.com.au/node/528: Centre for Entrepreneurial Management and Innovation (CEMI). (CEMI Discussion Paper)

Research output: Book/ReportOther output

Australia’s Leading Co-operative and Mutual Enterprises in 2015

Mazzarol, T., Mamouni Limnios, E., Soutar, G. N. & Kresling, J., 2015, http://www.cemi.com.au/node/545: Centre for Entrepreneurial Management and Innovation (CEMI). 88 p. (CEMI Discussion Paper)

Research output: Book/ReportOther output

Australia’s Leading Co-operative and Mutual Enterprises in 2016: CEMI Discussion Paper Series, DP 1601

Mazzarol, T., Mamouni Limnios, E., Soutar, G. & Kresling, J., 2016, 110 p. www.cemi.com.au : Centre for Entrepreneurial Management and Innovation (CEMI).

Research output: Other contribution

A Word-of-Mouth Scale in a Services Context

Soutar, G., Sweeney, J. & Mazzarol, T., 2006, Advancing Theory, Maintaining Relevance. Drennan, J. (ed.). Brisbane, Queensland ed. Brisbane, Australia: Australia and New Zealand Marketing Academy Conference, Vol. n/a. p. online

Research output: Chapter in Book/Conference paperConference paper

Banking Industry Employees and Technological Change

Dufty, N. F., Savery, L. K. & Soutar, G. N., 1987, In : Prometheus. 5, 2, p. 284-303 20 p.

Research output: Contribution to journalArticle

Behind the mask of emotional labour: An integrative model

Jordan, C. T., Kiffin-Petersen, S. & Soutar, G., 2007, 21st ANZAM 2007 Conference. Chapman, R. (ed.). Sydney, Australia ed. Sydney, Australia: Australian and New Zealand Academy of Management, Vol. 21. p. 1-13

Research output: Chapter in Book/Conference paperConference paper

9 Citations (Scopus)

Best-worst scaling: an alternative to ratings data

Soutar, G., Sweeney, J. & Mccoll-Kennedy, J. R., 2015, Best-Worst Scaling: Theory, Methods and Applications. Louviere, J. J., Flynn, T. N. & Marley, A. A. J. (eds.). Cambridge, UK: Cambridge University Press, p. 177 – 187

Research output: Chapter in Book/Conference paperChapter

4 Citations (Scopus)

Beyond the Manufacturing Mindset: Development of the Professional Service Firm Innovation (PSFI) Scale

Hogan, S., Mccoll-Kennedy, J., Sweeney, J. & Soutar, G., 2008, Shifting the Focus from Mainstream to Offbeat. Spanjaard, D., Denize, S. & Sharma, N. (eds.). Sydney, Australia ed. University of Western Sydney: Promaco Conventions Pty. Ltd., Vol. -. p. 1-6

Research output: Chapter in Book/Conference paperConference paper

Biorhythms and the incidence of industrial accidents

Soutar, G. N. & Weaver, J. R., 1983, In : Journal of Safety Research. 14, 4, p. 167-172 6 p.

Research output: Contribution to journalArticle

2 Citations (Scopus)

Borderless Education: Some Implications for Management

Wood, B., Tapsell, S. & Soutar, G., 2005, In : International Journal of Educational Management. 19, 5, p. 428-436

Research output: Contribution to journalArticle

10 Citations (Scopus)

Can consumers' global/local consumption orientation be primed?

Kelley, J. B., Lee, J. & Soutar, G., 2008, Shifting the Focus from Mainstream to Offbeat. Spanjaard, D., Denize, S. & Sharma, N. (eds.). Sydney, Australia ed. University of Western Sydney: Promaco Conventions Pty. Ltd., Vol. -. p. 1-7

Research output: Chapter in Book/Conference paperConference paper

5 Citations (Scopus)

Citation benchmarks for articles published by Australian marketing academics

Soutar, G., 2007, 3Rs: Reputation, Responsibility and Relevance. Thyne, M. & Deans, K. R. (eds.). Dunedin, New Zealand ed. New Zealand: School of Business, Otago University, Vol. n/a. p. 3515-3520

Research output: Chapter in Book/Conference paperConference paper

Close to the "edge" : Critical Issues for Adventure Tourism Operators

Williams, A. P. & Soutar, G., 2005, In : Asia Pacific Journal of Tourism Research. 10, 3, p. 247-261

Research output: Contribution to journalArticle

48 Citations (Scopus)

Co-creating a CSR strategy with customers to deliver greater value

O’Brien, I. M., Jarvis, W., Soutar, G. & Ouschan, R., 31 Jan 2018, Disciplining the undisciplined?: Perspectives from business, society and politics on responsible citizenship, corporate social responsibility and sustainability. Brueckner, M., Spencer, R. & Paull, M. (eds.). Cham, Switzerland: SpringerLink, p. 89-107 (CSR, Sustainability, Ethics & Governance).

Research output: Chapter in Book/Conference paperChapter

Coefficient Beta, Item Clustering and the Homogeneity of Summated Scales

Soutar, G. & Cooksey, R. W., 2002, Enhancing Business & Government Capability: Proceedings of the 16th ANZAM 2002 Conference. Bennington, L. (ed.). Beechworth, Victoria ed. Beechworth, Victoria: Australian and New Zealand Academy of Management, Vol. 16. p. N/A

Research output: Chapter in Book/Conference paperConference paper